The store is accessible for people in wheelchairs with ramps and lifts.

Yes in all areas apart from our restaurant.

Baby changing is available in our store on the 2nd floor.

Paid for parking is available in Roomes Car Park and the postcode is RM14 2SU.

Click & Collect is currently unavailable from our Roomes store. For more information on Delivery & Collection Click Here.

We appreciate you taking time to provide us with feedback on our products and services. Please contact us on: info@roomesfashionandhome.co.uk

Our Lingerie department offers a discreet, complimentary bra fitting service in comfortable surroundings with no need to book. Our qualified experts understand the importance of a well-fitting bra, for reasons of comfort, appearance and health.
They are dedicated to helping you find the perfect fit without having to compromise on style, and are on hand to advise you on the best designs for your shape. Visit our Lingerie department for your free fitting today!

We believe we offer the most competitive prices. If you buy a product from us and find it cheaper with a high street competitor we will immediately match the price* or refund the difference.

*Differences in delivery charges, or other discounts and offers will be reflected in the price match. Price matching applies to merchandise in stock at competitors within 14 days of purchase. Does not apply to damaged/faulty or ex-display merchandise.

We are happy to refund or exchange your recent purchase within 28 days, with receipt or proof of purchase. Please bring you items back to the store purchased in.

Items must be unused and in their original condition (including all labels and tags intact).

This does not affect your statutory rights.

The following products won’t be eligible for exchange or refund (unless faulty or not as described):

Products without original packaging or labels

Products that have been opened or unsealed (other than where necessary to inspect)

Perishable goods that contain food products (eg. Hampers) or which have an expiry date

Products that cannot be returned for hygiene reasons:

Pierced earrings
Face coverings
Swimwear (where the hygiene seal has been removed)
Lingerie briefs and stick-on bras
Bedding
Mattresses (unless indicated in a supplier promotion)
Beauty products
Toilet seats and brushes
Personal care products

Our main station is Upminster Bridge railway station which is an 13 minute walk to the store.